How do I change the home address associated with my account?

In the situation where you want to change the home address associated with the account, you only have to contact us via the Contact button with a detail of the situation, in which you confirm the home address associated with the account at this moment and the new home address.

It is necessary to attach a proof of address to the request. We can accept a utility bill, bank statement or a government letter issued within the last 3 months showing your name, address, date of issue and the logo of who issued the document in the same image.

Scanned, screenshots, photocopies or illegible documents are not accepted.

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