A bonus is only credited if it is selected at the time you make the deposit. If you did not have the option to select a bonus, it is possible that at that time you have exhausted all the available bonuses and it will be necessary to wait for the publication of new offers. If the bonus was selected at the time of deposit, but it was not credited, it is possible that the deposit did not meet the eligibility conditions of the bonus.
Articles in this section
- How do I check which bonuses are available?
- How do I claim a personalized bonus?
- Why didn't I receive the deposit bonus?
- My bonus has expired. Can it be re-added?
- How can I get more bonuses?
- Why did my money disappear from my account after completing the wagering?
- Where can I check the bonus wagering ?
- Where can I see my Free Spins?
- In which games can the bonus balance be played?