Why didn't I receive the verification code via SMS/email?

If you have completed the registration process, but have not received the SMS or email verification codes, you can check if the phone number and email address have been entered correctly in the Verification window, and if it is necessary to change them, you have the Edit button and then you can resend a new code via the Send Code option.


For the code sent by email, it may have ended up in your Spam/Junk folders as well, so please check those sections as well. Most of the time, the verification codes reach you instantly.

If you still followed the steps above and the codes did not reach you, please contact us via the Contact button to investigate the situation.

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