There are two main reasons that may be stopping you logging in:
- You are using a weak, or slow, connection. This is most common if you are connecting using your network provider’s connection in a poor service area. If you cannot access your account due to your data connection we recommend retrying your login when you are connected to WiFi.
- You may have entered the incorrect details for your account. In the case of an incorrect password, you will receive an incorrect password error message. If you have forgotten your password, please use the ‘Forgot Password’ button on the login screen.
If you still cannot log in, we recommend you try again after restarting our app and retrying the login process. If you are still having problems, please contact Spin247 customer support on support@spin247.com