At times it is possible for deposits to have failed due to a connection issue, unfortunately. We suggest to ensure you are on a stable Wi-Fi connection and to wait a short period before attempting the deposit again. Rest assured, if the funds don’t go through to your casino account then the amount will be refunded by your payment provider.
Any failed transactions will be automatically refunded by your payment provider within 24 hours. If after 24 hours the funds do not appear back in your account, please contact our support team through the live chat feature on our app or website. You can also contact them emailing firstname.lastname@example.org.