How do I change the email address associated with my account?

In the situation where you want to change the e-mail address associated with the account, you only have to contact us via the Contact button with a detail of the situation, in which you confirm the e-mail address associated with the account at this moment and the new e-mail address -with which you want to change.

It is necessary to attach a photo of an identity document to the request. Your request will be processed as soon as possible, watch your emails as you will receive a confirmation as soon as the desired changes have been successfully made.

Once changed, the email address will need to be verified by entering the code or accessing the verification link received by email.

Was this article helpful?
24 out of 38 found this helpful